Are you looking to get involved with an automotive dealership that offers the right incentives and places the right emphasis on customer-facing service that comes with expert, friendly advice? If you are a passionate automotive expert with technical skills or you want to be a salesperson that appreciates and understands how to interact with people and provide the top-notch assistance that has made Rocky's Harley-Davidson the best of its kind, then we want to hear from you!Submit your Resume
Rocky's Harley-Davidson has an immediate opening for a professional, outgoing,
multi-tasker to assist our busy dealership service department. Must be organized with solid communication and time management skills.
If you are passionate about delivering a positive customer
experience, we want to talk to you!
Are you are an expert, master level, or qualified Motorcycle Service Technician looking for:
The best People, the coolest Culture, the most iconic Brand!
Excellent benefits and performance-driven culture
A high-energy, team-oriented, fun Harley-Davidson environment.
Opportunity to attend training at HDU and work with strong trainers to improve your skills.
Dealer of the Year for 4 consecutive years.
If you are passionate about motorcycles and the people who ride them, Rocky’s Harley-Davidson has a place for you on our award-winning team!
Duties & Responsibilities:
Accurately perform full and complete diagnosis and repair on units in for service
Build estimates for repair of accident damaged motorcycles using a high level of accuracy
Provide clear written records of all repairs performed and maintain a timecard of all duties undertaken
Must be able to communicate to General and Service manager repairs necessary both verbally and in writing.
Focus on quality service work and customer service.
Organization and attention to detail in a high-volume environment.
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Maintain clean efficient facilities.
Proficiency on multiple lifts.
Dependable, organized and self-motivated.
The ability to follow safety guidelines both in the workshop and when out on test rides.
Train, mentor, and transfer skills to less experienced technicians.
Follow company dress codes and be well-groomed at all times.
Maintain technical training (PhD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Any other specific duties are deemed necessary for the overall success of the department and the dealership as a whole.
Work with your teammates and assist less qualified technicians as required
Maintain a positive working relationship with all other employees.
REQUIREMENTS for Harley-Davidson Service Technician:
Driver's License [G CLASS] (Required)
Motorcycle License [M CLASS] (Required)
Must have own tools. (*Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire. See the list of required tools on page three.)
General understanding of computer systems and computer skills
Ability to bend, stoop, crouch, reach, and handle tools
Ability to lift 50+ pounds of material
Ability to balance and push a 500+ pound motorcycle
Qualifications and Skills for Harley-Davidson Service Technician:
H-D experience preferred
Must be able to treat all employees and customers fairly, courteously, and with dignity.
High-quality standards, assuring service jobs are done right the first time.
APPLY via e-mail with your resume to Aaron Barrett, Service Manager
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back to Rocky's Harley-Davidson time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team.
Your responsibilities will include but are not limited to demonstrating
OUTSTANDING customer service skills, meeting selling standards, providing
product knowledge to our customers and working as part of a team to meet
individual, department and store objectives.
*Rocky's Harley-Davidson is
committed to providing accessible employment practices that are in compliance
with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants
requiring accommodation for a disability during any stage of the recruitment
process are encouraged to advise accordingly.